Privacy Policy

Last Updated: 20 July 2026

At Varnkala, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through our payment partners)

Order Information

  • Products purchased
  • Order history
  • Delivery details

Device & Website Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.
  • Arrange shipping and delivery.
  • Communicate order updates.
  • Respond to customer enquiries.
  • Improve our website and shopping experience.
  • Detect fraudulent or suspicious activity.
  • Comply with legal obligations.
  • Send marketing emails or promotional updates only if you have chosen to receive them.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers who help us operate our business, including:

  • Payment gateways
  • Shipping and logistics partners
  • Website hosting providers
  • Email marketing platforms
  • Analytics providers

These service providers receive only the information necessary to perform their services.

4. Payments

Payments made on our website are securely processed through authorised payment gateways.

Varnkala does not store your complete payment card or banking information.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.
  • Analyse website traffic.
  • Improve website performance.
  • Provide a better shopping experience.

You may disable cookies through your browser settings; however, some website features may not function as intended.

6. Marketing Communications

If you subscribe to our newsletter or choose to receive updates, we may occasionally send information about:

  • New collections
  • Exclusive offers
  • Festive launches
  • Home styling inspiration
  • Brand updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain your information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and maintain business records.

9. Third-Party Services

Our website may contain links to third-party websites or services.

These websites have their own privacy policies, and Varnkala is not responsible for their content or privacy practices.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information where legally permissible.
  • Withdraw consent for marketing communications.

To exercise any of these rights, please contact us using the details below.

11. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the revised "Last Updated" date.

Your continued use of our website constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Email: varnkala.textiles@gmail.com